Terms of service
These Terms & Conditions govern access to and use of the Kelvinsmart website, online store, products, checkout services, and related features.
By accessing our website or submitting an order, you agree to these Terms.
Online Store Use
You may use Kelvinsmart only for lawful purposes.
You must not:
- Attempt to bypass website security
- Gain unauthorized access to customer or administrative accounts
- Introduce malicious software or harmful code
- Disrupt website or checkout operation
- Submit intentionally false information
- Fraudulently use payment methods
- Abuse discounts, refunds, returns, promotions, or chargebacks
- Copy or commercially exploit protected website materials without authorization
Customer Eligibility
Customers making purchases must be at least 18 years old or otherwise legally capable of entering into a purchase agreement under applicable law.
Product Listings
We make reasonable efforts to provide useful and accurate product descriptions, photographs, specifications, features, and pricing.
Screen settings, product revisions, manufacturer changes, or other factors may cause minor differences between online representations and delivered products.
We reserve the right to correct obvious pricing, description, specification, or availability errors.
Availability
Adding a product to a shopping cart does not reserve inventory.
An order may be canceled or adjusted if a product becomes unavailable, a payment cannot be verified, shipping restrictions prevent fulfillment, or an obvious listing error is discovered.
When an order we cannot fulfill has already been paid, the applicable amount will be refunded.
Orders and Payment Authorization
Submitting an order authorizes the selected payment method to be charged for the purchase price and any applicable shipping, delivery, or tax amounts shown during checkout.
We may request additional verification before accepting or shipping an order.
Compatibility and Product Selection
Customers should review specifications and product information before purchasing.
For technology products, smart accessories, portable equipment, electronic products, components, chargers, batteries, vehicle accessories, or other compatibility-dependent items, the customer is responsible for checking that the product is appropriate for the intended application.
Questions may be submitted to support@kelvinsmart.us before ordering.
Safe Product Use
Products should be used according to supplied instructions, manufacturer guidance, labels, warnings, and safety information.
Kelvinsmart is not responsible for losses resulting from improper installation, unauthorized modification, misuse, incorrect operation, incompatible applications, or failure to follow product instructions, to the extent permitted by law.
Returns
Returns and refunds are governed by our separate Refund & Return Policy, which forms part of these Terms.
Intellectual Property
The Kelvinsmart name, website design, written materials, graphics, product-page content, logos, icons, and other proprietary content may be protected by intellectual property laws.
No ownership rights are transferred to website visitors or customers.
Unauthorized reproduction, distribution, modification, or commercial exploitation is prohibited.
Customer Reviews and Submissions
When you voluntarily submit a product review, photograph, feedback, or similar content, you grant Kelvinsmart permission to use and display that material for business and promotional purposes, subject to applicable law.
Submitted content must not violate another person's rights or contain unlawful, fraudulent, or malicious material.
Service Availability
We do not guarantee that the website will operate continuously without interruptions or errors. Maintenance, updates, technical failures, third-party outages, or circumstances beyond our control may temporarily affect availability.
Limitation of Liability
To the fullest extent permitted by applicable law, Kelvinsmart will not be liable for indirect, incidental, special, punitive, or consequential losses arising from website use, product misuse, or circumstances outside our reasonable control.
Where legally permitted, our total liability relating to a purchased product will not exceed the amount paid for the relevant order.
Changes to These Terms
We may update these Terms when our store, products, operational practices, or applicable requirements change.
The version displayed on the website at the relevant time will apply.
Contact
Questions concerning these Terms may be directed to:
Kelvinsmart
Email: support@kelvinsmart.us